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Ember Temperature Control Travel Mug, 12 Ounce, 2-hr Battery Life, Black - App Controlled Heated Coffee Travel Mug
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
- Keeps your hot drink at the exact temperature you prefer (between 120 degrees Fahrenheit to 145 degrees Fahrenheit). Start with 135 degrees Fahrenheit and adjust up or down.
- 2 hour battery life on a single charge. Or keep the Ember Travel Mug on the included charging coaster for all day use.
- Control with your smartphone. Pair with the Ember App to set your temperature, customize presets, receive notifications and more. Ember Travel Mug also allows you to set your preferred drinking temperature directly from the mug.
- Safe to hand wash. Ember Travel Mug is IPX7 rated and fully submersible up to 1 meter deep. Leak Proof lid for on the go use.
- Ember Travel Mug and its app also allow you to track your caffeine consumption, save presets for your favorite drinks, customize the LED color, and more
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Product Description
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Customer Review: It's not cheap, but it's SOOOO good!
Phil N.
Product information
Item Weight | 2.86 pounds |
---|---|
Manufacturer | X8RKN |
ASIN | B01N2HT77T |
Item model number | TM15 |
Batteries | 1 AA batteries required. (included) |
Customer Reviews |
3.7 out of 5 stars |
Best Sellers Rank | #51,331 in Kitchen & Dining (See Top 100 in Kitchen & Dining) #163 in Insulated Cups & Mugs |
Is Discontinued By Manufacturer | No |
Date First Available | November 18, 2016 |
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the appearance, and ease of use of the coffee maker. However, some customers have reported issues with the battery life and lid. They mention that the battery starts to die and the charge time is long. Customers also have different opinions on warmth, performance, and quality.
AI-generated from the text of customer reviews
Customers like the appearance of the mug. They mention it's sleek, has a good weight to it, and feels great in their hands. They appreciate the design of the lid, which is cool. They also like the 360-degree drinking design, which feels nice and well thought out. Customers also mention that the spout is scratchy and the dial is scratchier than smooth. Overall, customers are happy with the appearance and functionality of the product.
"...The 360-degree drinking design is nicely thought out. The "dial" feels a bit scratchy - not smooth...." Read more
"...Other considerationsThe mug has pleasing aesthetics. Quite Apple like. It’s simple and graceful. Has a good weight and a pleasing tactile feel...." Read more
"...The good:The Ember Travel Mug looks sleek, feel solid in hand, and keeps my hot tea/coffee at the perfect temperature all day...." Read more
"I bought this as a gift. Everything was built sturdy and sleek...." Read more
Customers find the coffee maker easy to use. They say the instructions and pairing with their phone are simple and cool. They also say the mug is easy to control manually and via the Bluetooth app. Customers also appreciate the sleek design, easy-to-use display, and easy- to-manage lid.
"...CONSTRUCTION: I like the soft touch materials, even on the charging dock. The standard lid is plastic, but works very well...." Read more
"...That’s a great feature combined with a quick and easy way to drink from it by just pressing down on the centre ring of the lid...." Read more
"...I haven’t much tinkered with the app. They’ve made it so easy to control manually, but what tech would be complete without an app? None...." Read more
"...3. It does warm (outside gets warm too)4. Instructions/pairing with phone easy and cool.5. Adjusting the heat very easy.6...." Read more
Customers are mixed about the warmth of the travel mug. Some mention that it keeps their hot tea or coffee at the perfect temperature all day, while others say that it doesn't stay warm after 30-45 minutes, it's way too hot at first, and the battery will only keep your coffee warm for maybe 2 hours.
"...feel solid in hand, and keeps my hot tea/coffee at the perfect temperature all day. Simply put the Ember Travel Mug works as advertised...." Read more
"...Outside of the mug isn't completely insulated, but it's not like you will burn your hands. It's mildly warm, which feels good on a cold day.-..." Read more
"...your beverages will cool down faster than normal and stay at the exact desired temperature for as long as the battery lasts...." Read more
"...it's finicky too, hard to land on the desired temp sometimes...." Read more
Customers are mixed about the performance of the coffee maker. Some mention it works fantastic if you are at your desk and can keep on its charger, while others say that it stops working about five minutes into your commute and is totally unusable without a mug in the charger.
"...The standard lid is plastic, but works very well. The 360-degree drinking design is nicely thought out...." Read more
"...Electronics seem wonky. It didn't work from the start. Put it on the base, paired it with phone, let it charge for 4 hours...." Read more
"The bottom line- The mug works perfectly and does what it says it will do and kept my coffee within 2 degrees of my desired temperature the..." Read more
"...who want to control the exact temperature of their drink - it does that very well and looks good too...." Read more
Customers are mixed about the quality of the mug. Some mention that the construction is top notch, it looks good, and seems like it should hold up over time. However, others say that it was very cheaply made and broke after a few months of use. The material doesn't feel solid or sturdy, and it completely came apart. Customers are also not confident the cap will last and remain leak-proof.
"...The good:The Ember Travel Mug looks sleek, feel solid in hand, and keeps my hot tea/coffee at the perfect temperature all day...." Read more
"I bought this as a gift. Everything was built sturdy and sleek...." Read more
"...Not the level of quality I would presume to get from such an expensive luxury product, but I'll have to consider this a lesson learned...." Read more
"First off, it’s a well-built, well-designed product and it works as advertised...." Read more
Customers are dissatisfied with the battery life of the coffee maker. They mention that it starts to die and be totally unusable without a mug in it. The charging time is long and the battery can be spotty. Some say that the product needs some improvement and that it only keeps coffee hot while charged.
"...: One con that doesn't make much sense to me, is that the battery isn't being recharged, while the mug is on the doc being kept warm...." Read more
"...no charging in your car with a cigarette lighter adapter and no charging on the go unless you bring the base charger with you or buy a second one..." Read more
"...Depending on your daily routine the battery life may not fit your needs if you cannot put it on charging station while at work...." Read more
"...the charger is not desiined to charge in your car or other sources, only to a WALL plug as the end of the charger is like for a DC charger,,,..." Read more
Customers are dissatisfied with the lid of the mug. They mention that it broke after a couple of uses, won't stay open, and snaps right in half. Some say that the lid is problematic and doesn't lock into an open position.
"...Yes, you do have to turn it off manually or risk the chance that it will deplete its batteries just sitting on your desk...." Read more
"...such that the lid would no longer latch into place, and would rock off to one side or the other, so that I could either get no liquid out at all, if..." Read more
"...In that time, the mug will shut off, leaving me to come back to a room temperature cup of coffee, with only enough battery life to get up to a..." Read more
"...and it just completely came apart with the bottom of the lid falling off (drink going everywhere)...." Read more
Customers are dissatisfied with the value of the coffee mug. They mention that it's expensive and doesn't last long. Some customers also say that it doesn's worth the money or the effort to replace it.
"...- Price too high. I don't see the value in this brand so far and would try cheaper alternatives. Also, the v2 model is $100 less?-..." Read more
"...Not worth the price if that isn’t your goal!..." Read more
"...It has been a considerable waste of money, energy, and time, and I do not recommend anyone buy this product, or any other product from Ember." Read more
"...finally exists, however, for a $149.99 device, it's very hard to justify the cost when the performance and execution are abysmal at times...." Read more
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If you need a mug to hold a hot temperature, without electricity, for hours, this isn't the mug for you. And there is no such mug, aside from vacuum sealed options - in which case, those are better for that purpose than this one is.
I like my coffee at 140. This mug will hold it there for about an hour on battery-alone. BUT, I rarely ask it to do that.
PRIMARY USE: I wanted a way to keep coffee at a perfect temp, sitting next to me while I type reports, or visit with a patient in my office. I drink coffee (sometimes tea) throughout the day. It was far too often I was running to the microwave to heat up a cup - not ideal. With the Ember, I can have my mug sitting next to my computer at home, next to my computer at the office, or next to my therapy chair at the office... yes this means buying more than one docking station. But, come on - this whole product is a very 1st-world problem solver, anyhow.
SECONDARY USE: I'm also a part-time law student, and I visit the law school in Minnesota once or twice each semester for intensive residencies. I get there at around 7am and stay till around 5pm. How can I get coffee? Starbucks is too far to walk. The student center coffee is unacceptable. I needed a solution to brew my own coffee, at my desk. My solution is the combination of this mug (to provide hot water at the perfect temperature) and the Handpresso Auto, which heats its own water, and brews an espresso shot directly into my already perfectly temperature Ember mug... The result? A lovely Americano, brewed at my desk using tap water and an Illy espresso pod. For this method, I do need to wait about 15 to 20 minutes for the water to be heated up to 140 (depending on how hot the water was when I first put it into the Ember).
ACCURACY: So far, for me, it's been very accurate. I have tested it at different times with a laser thermometer, and it's almost spot on each time.
CONSTRUCTION: I like the soft touch materials, even on the charging dock. The standard lid is plastic, but works very well. The 360-degree drinking design is nicely thought out. The "dial" feels a bit scratchy - not smooth. Which surprised me, given the great attention to detail in every other aspect of the design (including the lovely packaging - similar to Apple Products packaging).
CHARGING: One con that doesn't make much sense to me, is that the battery isn't being recharged, while the mug is on the doc being kept warm. This makes little sense, given that there is enough electricity being input, that both could be happening at the same time: the mug could be heating/maintaining, while the battery is being topped off. Perhaps there is some technical reason this isn't happening. But I can't fathom one. Most people wouldn't be ok with their laptop or phone being un-charchable while it was in use. But, does that change it from 5 stars? No.
APP: Kinda neat. I'm a tech nerd, so it's cool, but not really necessary. Would be nice to see a computer app for this - maybe something that could pop up in the notification center of your iMac... sometimes I'm working on the computer and have no idea where my phone is even located.
OPTIONAL RING: Embarrassed to say that I did get this LOL. I like the plastic lid, because if I'm traveling or walking around, the spring-loaded lid keeps the splashing at bay, and bug/gnats from sneaking into the coffee (I sometimes do sessions outside). But generally, I prefer the ceramic feel, and was happy to see that as an option - it, too, came in lovely packaging.
Hopes for the Future:
I'd like to see a car lighter option with a docking station designed to fit into a standard cup holder (about the size of the bottom of the Ember). I have thought about mounting an extra dock in my car, but I think it'd be too difficult. But eventually, it would make sense that Ember could at least increase their sales by 1/3 or even 2/3's if they re-marketed this add-on to EXISTING customers. One huge part of expansion is being able to market a product to your existing customer base (like with the ceramic ring). An auto-version of the base would most certainly be more successful than the ceramic ring.
I'd like to see the battery start charging at ANY time the Ember is on the dock - not just while it's powered off.
I'd like to see the display modernized. The dot-letters and dot-images remind me of dot matrix printers for some reason. Not the most aesthetically appealing, but not horrible either.
Would be nice to turn off the display while on the dock - I don't always want to see what the battery level is - or show off to others my dot-matrix-y display LOL.
It mostly does all three. The biggest thing I like is no longer burning my mouth playing the temperature guessing game. You know the anxiety of tilting a hot mug closer and closer knowing that you could have a bit of molten lava touch your tongue? That's no longer a thing. Although this does take time to accomplish. Basically, thirty mins to an hour. I have a dumb mug that it takes longer but that's because it's basically a thermos. Also, no more race to finish the mug or face the second half of the drink being cold. As long as you drink it withing a reasonable amount of time I would say. By the time let my drink cool down (hot coco these days) there is about 60-75% battery left. I am not one to nurse a drink, so it doesn't usually take me two hours. Yes, you do have to turn it off manually or risk the chance that it will deplete its batteries just sitting on your desk. It does have an auto shutoff but that's TWO HOURS. Just finish your drink and turn it off. I imagine if I had this in the office, I could get two uses from it per day pretty easily without recharging.
Good
- Temperature display on mug and phone app, but you don't have to use the phone app.
- Outside of the mug isn't completely insulated, but it's not like you will burn your hands. It's mildly warm, which feels good on a cold day.
- As easy to clean as any other mug with a mug brush.
Bad
- Price too high. I don't see the value in this brand so far and would try cheaper alternatives. Also, the v2 model is $100 less?
- Anti-spill lid is not very well designed. You have to push it in mechanically to open it and it locks in place while you're drinking. This leaves the possibility open for you to open it, set it aside, knock it over and spill it. My dumb mug has a better design where you have to hold a button down while drinking and when you let go of it the lid closes.
- Electronics seem wonky. It didn't work from the start. Put it on the base, paired it with phone, let it charge for 4 hours. The battery animation on the mug was showing charging but it stayed at 0% the whole time. I think this is the flat battery issue others have stated where it takes 6 hours to charge initially. I opened a ticket, but the problem fixed itself. Now it won't turn on unless it's in the charging base! It's not just a one-time glitch, it does this every time. I will have to open another ticket, but this is already getting annoying and not a good first impression.
- Charging is outdated. You cannot charge the mug by itself with USB-C, micro USB, etc. You have to have that charging stand. That charging stand itself also doesn't have any modern connectors like mentioned above, it's just a wall plug. So, no charging in your car with a cigarette lighter adapter and no charging on the go unless you bring the base charger with you or buy a second one to keep with it.
- No power light. There is an electronic display on the mug which gives you pretty much all the information you need. However, unless you touch the Ember logo, it doesn't look like its "on" or even a smart mug. They could just have had one little LED to remind you remind you that the mug is on, so you don't leave it sitting there discharging its battery before the two-hour auto-shutoff kicks in.
Update: The mug stopped powering on unless you power it on while it's in the charger. I opened another case and was told that the mug is now out of warranty. Conveniently it expired during the 6 days it took them to get back to me, but they offered me the v2 mug for $89. No thanks. Seriously a one-month warranty on a $248 mug?
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Die Angaben vom Hersteller passen.
Bei der App ist ein wenig Nachholbedarf.